News archive

Wednesday, 11 January 2017

Digital Photo Professional update v4.5.20

Canon has updated its RAW image editing software Digital Photo Professional (DPP) to version 4.5.20. This latest version adds support for a recent EF lens, ten older EOS cameras plus the latest Powershot camera, G9 X Mark II.

– Support added for EOS-1Ds Mark II, EOS-1D Mark II N, EOS-1D Mark II, EOS 5D, EOS 40D, EOS 30D, EOS 20Da, EOS 20D, EOS 400D (Rebel XTi), EOS 350D (Rebel XT), PowerShot G15, PowerShot S110, PowerShot S100, and PowerShot S100V
– Supports EF 70-300mm f4-5.6 IS II USM
– Improves accuracy of the lens data of Digital Lens Optimizer for EF 50mm f2.5 Compact Macro, EF 24-85mm f3.5-4.5 USM, EF-S 60mm f2.8 Macro USM.
– Newly supported PowerShot G9 X Mark II

To download visit Canon UK support or the Canon USA support portal

Monday, 19 December 2016

Counterfeit EF 50mm f/1.8 II Lenses

Canon is reporting instances of counterfeit EF 50mm f1.8 II lenses being brought into Canon service centres for repair.

While the exterior of the counterfeit lenses imitate the exterior of the genuine lens, the parts and electric circuits used inside are different from those used inside the genuine lens. As such, these counterfeit products do not satisfy the safety standards of various countries and the safety/quality standards of Canon.

You can read more about this, and how to identify the counterfeit lenses here:
Counterfeit EF 50mm f1.8 II lenses

Saturday, 17 December 2016

Firmware update for EF 24-105mm f4L IS II USM

Firmware version 1.0.4 for the EF 24-105mm f4L IS II USM enhances the effects of image stabilization when using the lens with the EOS 5D Mark IV at a shutter speed between 1/100 and 1/160 second.
Information about firmware Update

Firmware version 1.0.4 is for lenses with firmware version 1.0.3 or earlier and whose third digit in the serial number is “0” (xx0xxxxxxx). If the firmware is already version 1.0.4, it is not necessary to update the firmware. The lens firmware can be checked through the menu on the EOS 5D Mark IV.

You can download the firmware (for Windows or Mac OS X) at:
http://bit.ly/2hbSC1O (UK)
http://bit.ly/2hJy3un (USA)

In the folder you download are the firmware (file name: EF012104.lfu / file size: 1,441,844 bytes), and instructions on the firmware update procedures.

Wednesday, 30 November 2016

Firmware v1.0.3 released for EOS 5D Mark IV

Canon has released a new firmware update for the EOS 5D Mark IV. Version 1.0.3 is available to download and incorporates the following fixes and improvements:

1. Corrects a phenomenon in which the colour of images varies depending on the metering mode selected during flash shooting.
2. Improves the reliability of communication when using the Canon Extender EF 1.4x III or EF 2x III.
3. Corrects the level display when the camera is held in the vertical orientation with the hand grip pointing downward.
4. Improves the reliability of communication via USB cable when using the Lens Data Registration function with EOS Utility 3.

Firmware v1.0.3 is for cameras with v1.0.2 or earlier. If your camera's firmware is already v1.0.3, it is not necessary to update the firmware.

To download this update visit:
Canon UK
Canon USA

Tuesday, 29 November 2016

Firmware updates for several EOS cameras

Canon has released a number of firmware updates to correct for a phenomenon in which when using an EOS camera with the EF 70-300mm f4-5.6 IS II USM lens, even if lens aberration correction is set to 'Enable', no correction will be applied.

The affected cameras and the new firmware update is listed below:
EOS-1D X, firmware 2.0.9
EOS-1D Mark IV, firmware 1.1.5
EOS 5D Mark III, firmware 1.3.4
EOS 6D, firmware 1.1.7
EOS 7D, firmware 2.0.6
EOS 70D, firmware 1.1.2
EOS 60D, firmware 1.1.2
EOS 700D, firmware 1.1.5
EOS 650D, firmware 1.0.5
EOS 550D, firmware 1.1.0
EOS 500D, firmware 1.1.2
EOS 1300D, firmware 1.0.2
EOS 1200D, firmware 1.0.2
EOS 1100D, firmware 1.0.6
EOS 100D, firmware 1.0.1
EOS M, firmware 2.0.3

We have listed some of these firmware updates earlier on this blog, but have included them again here for completeness.

You can download the firmware upgrades by following the camera links from one of these pages:
Canon UK
Canon USA

Here to help 01869 331741